NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device. I recommend you uninstall the graphics driver from device manager and then download and install the driver from the below link and check. I reviewed your post and I understand that you are having issues with the display resolution on your monitor.Īwesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Welcome to the HP Forums! Thank you for posting your query on this forum, it's a great place to find answers. I left it hoping a subsequent update would fix it. The issue may have started after an MS update in July or August. I tried downloading and installing the current HP driver from the support website but MS says the generic driver is best and won't install it. The monitor is connected via an HDMI cable. It had been working fine but now will not run at full resolution.
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